National Conference FAQs

Before the Event

Who can go to the CLDF National Conference and Family Weekend?

CLDF’s National Conference and Family Weekend is for families with children affected by liver disease. CLDF works with children with childhood liver disease up to the age of 25. The event is designed for families to attend with their children. Talks focus on issues affecting babies, young children, teenagers and young adults. Family members over the age of 18 may attend the conference whilst other activities are planned for under 18s. See the booking page for details of activities.

The event is primarily designed for parents and children to attend together, however, if for some reason your child with liver disease cannot attend, parents are still welcome to attend and may still bring other children along. Grandparents are also welcome to attend but would need to arrange their own accommodation.

What topics will be covered at the National Conference and Family Weekend?

The conference is a chance to learn and share with talks on new research and treatments and the latest developments in childhood liver disease. There is an opportunity to quiz the experts in the field over lunch and choose which topics you’d like to learn more about in the afternoon session. The breaks and evening also give you an opportunity to talk to other families and share experiences.

The full agenda will be released on the CLDF website in the next few weeks.

I’ve never been to a conference before – what should I expect?

CLDF’s conference is an inclusive event with a mixture of families coming for the first time and those who have been to many conferences before. If you have any queries or worries about attending please get in touch with the Families Team who you can contact by email or by phone 0121 212 6023.

Where is the conference/How can I get there?

The conference is being held at Crowne Plaza Stratford upon Avon, Bridgefoot, Stratford-upon-Avon, Warwickshire CV37 6YR.


By Road

Crowne Plaza Stratford-upon-Avon is located 8 miles from Junction 15 of the M40.

By Rail

Stratford-upon-Avon is on the Chiltern mainline and is also served by the local West Midlands Railway network. The station is approximately 15 minutes walk from Crowne Plaza. There is also a taxi rank located outside the station and the journey costs less than £5.

By Air

Birmingham International Airport is located 26 miles away and takes approximately 40 minutes by road. A taxi costs approximately £50 if pre-booked. Alternatively, by train the journey takes around 1 hour 30 minutes, with a change in Birmingham city centre and a 10 minute walk between stations.

Coventry Airport is located 18 miles away and takes approximately 25 minutes by road. A taxi costs approximately £35 if pre-booked. Coventry Station is 15 minutes by taxi from Coventry Airport or there is a direct bus from the airport to the station. The journey time from Coventry station to Stratford-upon-Avon by train is approximately 1hr 40 mins with 2 changes.

What is the cancellation policy?

The conference is subject to two types of payment. You will be charged a deposit, refundable after the conference, for accommodation and delegate rate. There is a non-refundable fee for the creche, Drayton Manor trip and the evening celebratory meal.

If you cancel your booking you will lose your deposits. If you let us know you are unable to attend more than one month prior to the event, we will be able to refund you the creche, Drayton Manor and evening meal costs, if applicable.

How much is it to attend the National Conference and Family Weekend?

For fees and deposit costs please see the booking page.

I live in Eire/Southern Ireland – can I attend the conference?

Although we are a UK charity we try to be as inclusive as possible, therefore you are very welcome to book and pay for delegate/crèche/trip places and join us for the evening meal. However, if you would also like to stay overnight unfortunately CLDF is unable to subsidise your accommodation and you would need to arrange this separately yourself.

How do I book onto the event? (Include forms needed for trip and crèche as well as booking form in answer).

You can book onto the event on CLDF’s website. Visit If you are booking the crèche or the trip to Drayton Manor for any children in your party your booking will not be completed until you have returned the activity medical forms (and medication form for those requiring medication on the day) which will be sent to you on receipt of your booking request. You will need to complete a form for each child who attends even if they do not require any medication.

If you indicate on the Activity Medical & Disclaimer Form(s) that your child/ren will need to be given medication during the day you will sent a Medicines Details Form (one per child) to complete and return to us.

Please note the booking is not accepted until the payment has been received and an email confirmation has been sent. Please ensure the payment screen is also completed at the time of booking.

On the Day

Is there a dress code?

There’s no formal dress code. It’s a friendly and informal event so wear what you feel comfortable in throughout the day and in the evening.

What time do I need to arrive?

Everyone should aim to arrive at 9.00am. This is especially important if you are dropping your children off at the crèche/to the trip as registration may take time and the coaches will leave promptly at 9.45am.

What time will the day end?

The day will finish at 5.00pm with the coaches from Drayton Manor arriving back at Crowne Plaza at around this time.

If you are staying for the evening meal this will take place at 6.30pm until approximately 8.30pm with entertainment following after dinner.

The Evening/Overnight

Will my children be looked after in the evening?

You will be responsible for your children as soon as you pick them up from the crèche/Drayton Manor trip.

Can I book to stay overnight?

If you are a UK resident you can book with CLDF to stay overnight on Saturday 6th October. This requires a £40 refundable deposit and places are limited.

If you would like to stay on Friday 5th October or Sunday 7th October you will need to book and pay for this directly through the hotel themselves, you can book a room by clicking here.

Can I just come to the meal but not stay overnight?

Yes. If you would like to come to the meal only and then head home that is fine. You can select this option on the booking form. It is £10 for a family (up to 5 individuals) to stay for the evening meal.

I’ve booked to stay at Crowne Plaza on Friday and/or Sunday night as well – can I stay in the same room on all nights?

CLDF have a block booking of rooms at the hotel and we can’t guarantee that you will be allocated the same room by us as the hotel allocates because the hotel will allocate their rooms much closer to the date. There are also different types of rooms/ rates and the room you book may be a different type to one we have allocated you. You are welcome to send us your hotel booking number and we will pass this on to the hotel. If they can allocate you the same room they will, but unfortunately this is not guaranteed and won’t be confirmed until just before the conference. Please be aware that you may therefore need to change rooms and we thank you for your understanding.

After the Event

What activities will there be on Sunday?

Breakfast is included on Sunday morning, however, there are no formal CLDF activities planned on Sunday.  There will be an option to take a boat trip on a first come, first served basis. Stratford is an amazing place with a fascinating history and plenty to see and lots to do. The hotel is right in the centre of Stratford, so you are truly at the heart of the action. For ideas on how to plan your day visit

If you have any other queries please get in touch with us at: